Effective Date: January 1st 2024

These Terms of Service (“Terms”) govern your use of the website www.tratez.com (the “Site”), operated by TRATEZ Inc and TRATEZ LLC (“Tratez,” “we,” “our,” or “us”).

By accessing, browsing, or using this Site, you agree to be bound by these Terms and all applicable laws, rules, and regulations. If you do not agree to these Terms, please do not use the Site.

We reserve the right to change, modify, or update these Terms at any time without prior notice. Your continued use of the Site following any changes constitutes your acceptance of those changes

By using this Site, you confirm that you are at least 18 years old. If you are under 18, you may only use this Site under the supervision of a parent or legal guardian.

If we provide you with an account, login credentials, or identification to access certain parts of the Site:

• You are solely responsible for all access and activity under your account.
• You agree to keep your password and account details secure and confidential.
• You agree to notify us immediately of any unauthorized use or suspected breach of your account.

Tratez is not responsible for any unauthorized access unless it is due to our gross negligence.

You are granted a limited, revocable, non-transferable, and non-exclusive license to access and use the Site for personal, non-commercial shopping purposes only.

You agree not to:

• Use the Site for any unlawful or fraudulent purpose
• Upload or transmit viruses, malicious code, or harmful content
• Interfere with the operation of the Site or servers
• Violate any intellectual property rights of Tratez or others
• Use the Site for commercial purposes without our express written consent

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion, including but not limited to:

• Abuse of our refund or guarantee policies
• Fraudulent or suspicious activity
• Behavior deemed harmful to our business, team, or community
• Violation of any of these Terms

All content on this Site — including but not limited to text, images, graphics, icons, logos, videos, downloads, and software — is the property of Tratez or its content suppliers and is protected by copyright, trademark, and other applicable laws.

You may not copy, reproduce, modify, distribute, display, or create derivative works from any content on the Site without our prior written permission.

The Site may contain links to third-party websites. These links are provided for your convenience only. We do not control and are not responsible for the content, policies, or practices of third-party sites.

To the fullest extent permitted by law, Tratez shall not be liable for any:

• Indirect, incidental, punitive, special, or consequential damages
• Loss of profits, revenue, or data
• Damages arising from your use of or inability to use the Site or products purchased through it

In no event shall our total liability exceed the amount paid by you for the specific product giving rise to the claim.

These Terms and your use of the Site shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of laws principles.

Any disputes arising out of or relating to these Terms shall be resolved exclusively in the courts of Ontario, Canada.

If you have any questions or concerns about these Terms, please contact us via our Contact Us page or email us at: support@tratez.com