Shipping & Returns 

With TRATEZ, not only do we believe in providing the best quality supplements for dogs but we also provide the best customer service to their owners. 

 

AMAZON SHIPPING TIME

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	2-5 Business Days
Alaska, Hawaii and U.S. Territories	Max delivery time 14 business days.

You will receive an email with a tracking number once your order is shipped.

 

Refunds & Exchanges

To inquire about exchanges regarding damaged or defective products, please reach out to us by sending an email through the Contact Us page.

We also have our 30 Day, "Results or Refund" Guarantee. If for whatever reason, you decide you want a refund.. just email us through the  Contact Us page! Your doggo being happy & healthy is our #1 Priority!