Shipping & Returns 


With TRATEZ, not only do we believe in providing the best quality supplements for dogs but we also provide the best customer service to their owners. 


Shipping time varies by location. These are our estimates:


*Estimated Shipping Time

United States 

2-5 Business Days 

Alaska, Hawaii and U.S. Territories
Max delivery time 14 business days.


*This doesn’t include our 48 hour processing time.

You will receive an email with a tracking number once your order is shipped.


To inquire about refunds regarding damaged or defective products, please reach out to us by sending an email through the Contact Us page