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Mo & the pack · Mountain Mutts
skin & coat

Your 90-day guide

i'm going to be straight with you about how this actually goes. some dogs turn a corner in the first two weeks. some need the full 90 days — and there's no way to tell which one you've got until you get there. read this once now, then come back at week 4 and week 8. that's the difference between this working and this not working.

01

Do this today

this is the most useful two minutes you'll spend on this whole thing, and almost nobody does it.

skin heals slowly and unevenly. that means you will not feel the change happening — you'll just have a vague sense that things are the same. the only way to know is to write down where you're starting.

Rate each one today · 1 = none · 5 = constant
Scratchinghow often, through the day
Paw licking & chewingthe sound you hear at night
Rednessbelly, armpits, between the toes
Coat & bald patchesthin spots, dullness, shedding
Sleepdo they settle, or wake up scratching
tap a number to score it · saved on this device
And take one photo

the worst patch — belly, paws, wherever it's angriest. same spot, same light, today. you'll take another at weeks 4, 8 and 12. i've had people tell me the chews did nothing and then look at their own two photos side by side and go quiet.

screenshot the ratings, or write them on the lid of the jar. anywhere you'll find them in a month.

02

Check the dose

when someone tells us it isn't working, the very first thing we check is the dose — and a surprising amount of the time, that's the whole problem. a 90 lb dog on one chew a day is getting a third of what they need. it was never going to work, and it wasn't the chews' fault.

Skin & Coat · daily dose by weight
Under 25 lbs1 chew / dayjar lasts 3 months
25 – 75 lbs2 chews / dayjar lasts 6 weeks
75 lbs +3 chews / dayjar lasts 1 month

90 chews per jar. give them every day — same time, with a meal is easiest. skipping days is the other half of this problem: the barrier rebuilds on a steady supply of omegas, and a gap sets the clock back rather than pausing it.

Go and look at the jar right now

seriously — before you read on. check your dog's weight against that table and check how many you've been giving. if you've been under-dosing, start the correct amount today and treat today as day one.

03

What actually happens

here's the honest version. we went back through every review where a customer told us how long it actually took, and this is the real spread. i'd rather you have the numbers than a promise.

1
Weeks 1–2 · about 4 in 10 see something
inside: omegas start reaching the skin
some dogs turn a corner fast. 43% of the Skin & Coat customers who named a timeline had seen their first change by the end of week two — usually less paw licking, or a calmer night. if that's your dog, brilliant. if it isn't, nothing has gone wrong — the majority aren't there yet either.
2
Weeks 3–4 · the biggest cluster
inside: the barrier begins closing gaps
this is where the most people report a first change — 74% had seen something by the end of the first month. it's usually quiet stuff: they settle faster at night, the redness looks less angry, the licking backs off. it is easy to miss without your week-1 ratings.
3
Weeks 5–9 · the other 3 in 10
inside: vitamin E rebuilding the skin wall
26% of dogs take longer than a month, and this is where they land. slower is not the same as not working — dogs with years of barrier damage have more to rebuild. this is the stretch where most people quit, and quitting here is the single most common reason a dog never gets the benefit.
4
Weeks 10–12 · what we built it for
inside: barrier repaired, defence mode
comfortable skin, a coat that looks like a different dog, and a full night's sleep for both of you. this is the 90-day mark, and it's the reason the guarantee is 90 days.
Where those numbers come from

TRATEZ customers who left a review and told us how long it took. worth knowing: people who got a result are more likely to write in, so treat this as when it tends to show rather than a guarantee. the honest headline is that most dogs show something inside a month, and a real share take two or three.

The best thing anyone's said about this

“They were very up front about being consistent with dosage and that it could take up to 90 days. In our case, it took almost up to the 90 days, but my girl is now almost completely itch free. Do yourself a favor, COMMIT to the 90 days. If I had given in after 30 to 60 days, she would still be suffering.”
— Melony F., German Shepherd, June 2026

04

If it looks worse first

this happens to a small number of dogs and it always frightens people, so let's get ahead of it.

  • A short itch flare in the first couple of weeks. more scratching before less. it usually settles on its own within 10–14 days as they adjust.
  • Loose stool or a bit of gas. you're adding fat to their diet. it's the most common adjustment we hear about, and it usually passes in under a week.
What to do about it

halve the dose for a week, then build back up to the full amount. give it with food rather than on its own. if it's severe, or it hasn't settled after two weeks, stop and talk to your vet — and email us, because we want to know.

a flare that doesn't settle, hives, swelling, vomiting, or anything that worries you: stop the chews and call your vet. that isn't an adjustment period and we'd never ask you to push through it.

If watching them itch is the hard part

it usually is. the chews are doing the rebuilding underneath, but that doesn't help you on a night when they won't stop chewing a paw. our anti-itch spray is what we made for exactly that gap — panthenol and hyaluronic acid, no steroids, no lidocaine. spray the hot spot, get them comfortable now, and let the chews keep working on the reason it's there.

05

Keep your vet's meds going

Please read this one properly

do not stop or reduce anything your vet prescribed in order to start these chews. not Apoquel, not Cytopoint, not steroids, not a prescription diet. run them alongside each other.

this is the mistake we see most often, and it's a heartbreaking one. someone starts the chews, stops the Apoquel the same week, and by day ten their dog is worse than before they ordered. that isn't the chews failing — it's the medication wearing off with nothing rebuilt yet to take over.

those medications work by calming the immune response. the chews work by rebuilding the barrier that's setting the immune response off. the second one takes weeks. so for those weeks, you need both.

The right order

start the chews. change nothing else. at week 8 or later, if the skin is genuinely calmer, ask your vet whether it's reasonable to start tapering — and let them decide the schedule. we're not your vet and we won't pretend to be.

06

Why it takes this long

think of your dog's skin as a screen door. intact, it keeps everything out. torn, everything comes through the gaps — pollen, bacteria, yeast. the immune system finds them under the skin and answers the only way it knows how: itching.

so the scratching isn't really the problem. it's the alarm on a door that no longer closes. shampoos rinse away. medication turns the alarm down. a good topical — ours included — calms the skin it touches, and that matters on a bad day. but none of it mends the door, which is why the itching keeps coming back. surface relief and barrier repair are two different jobs, and your dog needs both.

the door gets mended from the inside, and it gets mended slowly, because you're rebuilding skin cells at the pace skin actually grows.

  • Omega-6 · 60 mg and Omega-9 · 26 mg — hydrate the skin and calm the inflammation that's driving the itch response.
  • Omega-3 · 20 mg — supports the anti-inflammatory side of the balance.
  • Vitamin E · 25 IU — the repair crew. this is the one that rebuilds and reseals the barrier so allergens stop getting underneath.

per 2 g chew. vegetable flavor, 90 to a jar, made in the USA. third-party verified to USP, AOAC and FCC standards — the same testing standards used for human supplements, which is rarer in dog supplements than it should be.

07

If they won't eat it

some dogs are food critics. this is fixable almost every time — work down the list until something sticks.

  • Crumble it into wet food. the one that works most often. break it up small so it can't be eaten around.
  • Warm the food slightly. 10 seconds in the microwave lifts the smell of the meal over the smell of the chew.
  • Press it into something sticky. a smear of peanut butter (xylitol-free), plain pumpkin, or cream cheese.
  • Give it as the reward, not the meal. ask for a sit first. a chew that has to be earned gets eaten more often than one that appears in a bowl.
  • Split the dose. if they're on 2 or 3 a day, one in the morning and one at night beats all of them at once.
One that worked

“I did email about my German Shepherd being very ‘picky’ about trying new things and I quickly got a response... So I ordered the skin supplement and did the 1/2 dose for a week.” — Kathye M.P., January 2026 — half dose for a week, then build up, is the trick that works most often on a suspicious dog.

If none of it works

email us at support@tratez.com and tell us what you've tried and what your dog does like. we've talked a lot of picky dogs onto these and we'd rather solve it than lose you over it.

08

Five habits that speed this up

the chew does the rebuilding. these stop you undoing it while it works. none of them take real effort.

  • Bathe less. once every 4–6 weeks is plenty. over-bathing strips the natural oils you're trying to rebuild. lukewarm water, gentle oatmeal shampoo, no fragrance, rinse properly — leftover residue is its own irritant.
  • Wipe the paws after walks. thirty seconds with a damp cloth takes off the pollen before it gets tracked through the house and licked off later.
  • Add moisture to meals. warm water or a splash of plain unsalted bone broth over kibble. dry-only diets make dry skin harder to fix.
  • Brush two or three times a week. it spreads their natural oils down the coat and lets you spot a hot spot early.
  • Cool, not hot, on a bad day. a cool damp washcloth over an angry patch takes the edge off. hot water feels good for a minute and makes it worse after.
  • Check the ears weekly. the ear canal is lined with the same skin you're rebuilding everywhere else — and it's warm, closed in, and easy to ignore until it's a problem. if your dog is a head-shaker or an ear-scratcher, or has the floppy hairy kind that traps moisture, look inside once a week. we got fed up with flat wipes that fold over and do nothing, so we made ear wipes that slide over your fingertip — aloe, chamomile and licorice root, and you can actually feel what you're doing.

and if you've been changing their food every few weeks trying to find the culprit — stop. give one diet a proper 8–12 weeks alongside this, or you'll never know what did what.

09

When it isn't the barrier

i'm not going to tell you this fixes every itchy dog, because it doesn't, and you deserve to know that from us rather than find out in three months.

these chews rebuild a damaged skin barrier. if something else is driving the itch, they'll support the skin but they won't solve it on their own:

  • An active infection. yeast, bacterial hot spots, ringworm. these need treating first — usually with something from your vet. we've had dogs where nothing worked for months and it turned out to be ringworm the whole time.
  • A true food allergy. a protein their body is reacting to. no supplement out-runs a daily dose of the thing causing it — that one needs an elimination diet with your vet.
  • Fleas or mites. worth ruling out properly even if you've never seen one.
  • Something systemic. thyroid and hormone issues show up in the coat. if the itching came with weight or energy changes, get bloodwork done.
The honest test

if you're at week 6 with zero change in any of your five ratings — not "less than i hoped," but genuinely nothing — book the vet and ask them to rule those four out. keep the chews going meanwhile. finding the real cause is worth more to you than a refund is.

10

What this costs per day

a jar looks like a jar. what matters is what a full 90-day run costs for a dog your dog's size — because that's the commitment, and you should be able to see the whole number before you start.

One complete 90-day run · subscriber price
Under 25 lbs$50.401 jar · 56¢ a day
25 – 75 lbs$89.602 jars · $1.00 a day
75 lbs +$126.003 jars · $1.40 a day

that's the subscriber price, and the jar count is exactly what your dog eats in 90 days — no rounding, no upsell math. free shipping either way.

for context: one vet visit for a skin flare-up generally costs more than a whole 90-day run, and it usually ends with a prescription you'll be refilling next month too.

subscribing is cheaper, but the real reason we push it is the failure mode we see most — running out for ten days at week seven, right as the barrier is finally closing, and losing ground you already paid for.

Before you compare us to a cheaper jar

compare the daily cost, not the shelf price — that's the only number that means anything, and it's the one nobody puts on the label. take any competitor and do this:

divide their price by the number of chews, then multiply by how many chews a dog your dog's size has to take. a jar half our price with a third of the active ingredient, at three chews a day instead of one, costs you more per day and runs out three times faster. run the numbers on a few and we think you'll find us right in the middle — which is where we've worked hard to stay.

because we could make this cheaper. we'd have to cut the doses down, drop the expensive ingredients, skip the third-party testing that proves what's actually in the jar, and use a heat process that's cheaper and kills some of what you're paying for. that's most of this category. this price is the honest floor for making it the way we make it.

If money is the issue — say so

before you cancel, you can stretch the delivery interval so it matches how fast you actually go through a jar, or pause for a month. both keep your subscriber price. email us or manage it in your account — pausing is one click and there's no penalty for it.

11

Your week 4, 8 and 12 check-ins

put three reminders in your phone right now: 4 weeks, 8 weeks and 12 weeks from today. when each one goes off, come back to this page, re-rate the same five things, and take the same photo from the same angle. week 12 is the one that closes the loop — it's the mark the whole guarantee is built around.

Rate 1–5Week 1Week 4Week 8Week 12
Scratching————
Paw licking————
Redness————
Coat / patches————
Sleep————

a drop of one point on two lines by week 8 is a real result, even though it won't feel like a dramatic one. that's what progress in skin actually looks like from the inside of it.

Why we bang on about not skipping

“It took a few weeks for Guinness’ stomach to adjust to the supplements. Once he could tolerate them, I noticed a difference in his scratching time! I messed up with the subscription so he's been off of it for a week now. He's back to his scratching. Can't wait to get the next shipment!!” — Cassidy, July 2026

12

The 90-day guarantee, plainly

no small print games. here is exactly how it works:

  • Give it 90 consecutive days at the correct dose for your dog's weight. that's the deal on your side, and it's the whole reason chapter 2 exists.
  • If there's no improvement at the end of it, email us and we'll refund you. you won't have to argue for it.
  • It doesn't cover taste. if your dog won't eat them, that's a problem we want to solve with you — chapter 7, or just email us. it isn't a refund situation.
  • Anything damaged, missing or wrong is fixed immediately, whatever day of the 90 you're on. that one has no conditions at all.

the reason it's 90 days and not 30 is the timeline in chapter 3. a 30-day guarantee on something that repairs skin over 12 weeks would be a nice-sounding promise that quietly sets you up to fail.

Still stuck? Just tell us

a real person reads these. tell us your dog's weight, how many chews a day, how long they've been on them, and what you're seeing — that's usually enough for us to spot what's off.

Email support@tratez.com Pause or adjust your delivery